Fitzgerald Stone & More
Return Policy
At Fitzgerald Stone & More, we are committed to ensuring our customers' satisfaction with every purchase. We understand that sometimes, a product may not fully meet your expectations, or you may change your mind after the purchase. That’s why we offer a flexible return policy to accommodate your needs.
30-Day Return Period
You have 30 days from the date of purchase to return any product that does not meet your satisfaction. We believe this period allows you sufficient time to assess your purchase and make an informed decision.
How to Return
- To initiate a return, please contact our customer service team.
- The item must be in its original condition, unused, and in its original packaging.
- You can return the item in person at the store.
Restocking Fee
A 15% restocking fee will be applied to all returned items. This fee covers the cost of inspecting the returned items and restocking them. The restocking fee will be deducted from your total refund amount.
Exceptions
Please note that certain items may not be eligible for return due to their nature. These include custom orders, special purchases, and items sold as "final sale." If you have questions about the return eligibility of a specific item, please contact us.
Questions?
Our customer service team is here to help you with any questions or concerns you may have about our return policy or the return process. Please do not hesitate to contact us. We aim to make your shopping experience with Fitzgerald Stone & More as pleasant and hassle-free as possible.
Thank you for choosing Fitzgerald Stone & More. We look forward to assisting you with your project needs!